Terms & Conditions

Effective Date: 6th October 2025

By using this website, you agree to be bound by the following terms and conditions, which govern your access to and use of www.redzdiamonds.ie (the “Website”). These terms apply to all visitors and customers of Redz Diamond Jewellery Ltd, a company registered in Ireland.

We encourage you to read them carefully and print a copy for your records.

1. Agreement

These terms and conditions (“Terms”) set out the agreement between Redz Diamond Jewellery Ltd (“Redz Diamonds”, “we”, “us”, or “our”) and you, the website user or customer.

They apply to your use of our website and to any orders placed through it.

We may update or amend these Terms at any time without notice. Please check this page regularly to stay informed of any changes.

2. Use of Website

You are granted a non-exclusive, revocable licence to use the Website for personal, non-commercial purposes only.

You agree not to:

  • Modify or alter any of the Website’s content.
  • Use our content or intellectual property for commercial gain without written permission.
  • Misrepresent your association with Redz Diamonds.
  • Link to our site in a misleading or defamatory manner.

We reserve the right to change or remove content from the Website at any time.

3. Intellectual Property

All content on this Website – including but not limited to text, images, logos, product descriptions, videos, software, and design – is the property of Redz Diamonds or our licensors.

You may not:

  • Reproduce, publish, distribute or commercially exploit any part of the Website without prior written consent.
  • Remove copyright notices or branding.
  • Assume any intellectual property rights beyond the limited licence granted herein.

4. Liability

We take all reasonable care to ensure our Website is available and secure. However:

  • We cannot guarantee uninterrupted access.
  • We do not warrant the site or its content to be free from viruses or harmful components.
  • Our liability is limited to the total amount paid by you for your order.

To the extent permitted by Irish law, we will not be liable for:

  • Losses caused by delays, delivery issues or product unavailability.
  • Indirect or consequential damages.
  • Alterations made to products by unauthorised third parties.
  • Compliance with customs or import laws outside of Ireland.

Nothing in these Terms limits your statutory rights as a consumer under Irish law.

5. Privacy Policy

Your use of this Website is also subject to our Privacy Policy, which governs the collection and use of your personal data.

By using our Website, you consent to the collection, storage and use of your information as outlined.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising shall be subject to the exclusive jurisdiction of the Irish courts.

If any part of these Terms is deemed unlawful or unenforceable, that provision will be severed, and the rest will remain in full force.

7. Orders

All orders placed through www.redzdiamonds.ie are subject to acceptance and availability.

Acknowledgement:

  • You are making an offer to purchase when you check out.
  • You will receive an Order Receipt confirming your request, but this does not constitute acceptance.
  • A contract is only formed when we issue a full Order Confirmation.

We reserve the right to reject or cancel any order due to:

  • Payment issues
  • Product unavailability
  • Pricing or content errors
  • Incomplete payment

8. Delivery & Collection

We offer free delivery within the Republic of Ireland and to international customers who spend over €500.

“Next Day Delivery” only applies to qualifying products clearly marked as such.

Delivery timeframes are estimates and not guaranteed. You will be informed of any unavoidable delays.

In-Store Collection:
All orders must be collected within 90 days of arrival. Uncollected orders will be cancelled and are subject to a 30% restocking fee of the full order value.

9. Pricing & Payment

All prices are shown in euros (€) and include VAT and packaging.

Payment is taken at the time of order.

Orders are not shipped or released until full payment is received.

10. Returns & Deposits

We offer a 30-day return policy for non-bespoke rings. Deposits on these items are refundable.

For bespoke CAD-designed rings:

  • Deposits are refundable until production begins.
  • We provide CAD drawings and the option to inspect diamonds beforehand.
  • Once you confirm production, the deposit becomes non-refundable.

11. Collection of Personal Data

We may collect your name, email, phone number, and other personal data when:

  • You fill out a form
  • You subscribe to our newsletter
  • You place an order

We will only use this data for its intended purpose and in line with our Privacy Policy.

12. Contact Information

If you have questions regarding these Terms or your order, please contact:
📧 info@redzdiamonds.ie